A Penang logistics company with 14 services and 3 warehouses, explained so a factory buyer finds the answer without calling
HT Logistics runs bonded, cold and ambient warehouses across Penang and Kulim, plus trucking, kitting and manpower. We built them a website where every one of their 14 services has its own page with straight answers, and an admin where their team publishes company news and reads every enquiry in one place.
- Client
- HT Logistics Solutions Sdn Bhd
- Location
- Perai, Penang
- Timeline
- 12 Days
- Live site
- htlogisticssolutions.com
- services, each with its own page and FAQ
- 14
- warehouses across Penang and Kedah, all on one site
- 3
- admin for company news and website enquiries
- 1
- certifications on show (ISO 9001, 14001, 45001, TAPA, GDPMD)
- 5
The Problem
HT Logistics does a lot: bonded and Free Trade Zone storage, cold storage, kitting, packaging, cross-border trucking, customs support and manpower supply.
They hold ISO, TAPA and GDPMD certifications. But the buyers who choose a logistics partner (procurement and supply chain managers at factories) need specific answers before they ask for a quote: Do you have bonded storage? Can you handle medical devices? Where are your warehouses? None of that was easy to find, so every question turned into a phone call or email.
What We Built
A website organised around the questions buyers actually ask.
Each of the 14 services has its own page with what's included, how it works and a short FAQ, so a buyer can confirm bonded storage, cold storage or GDPMD handling in one click. The warehouse page lists each facility with its size and pallet capacity. Certifications are shown up front. Behind the site is a simple admin where the team signs in to publish company news and read every enquiry from the website in one inbox. We also wrote a proper privacy policy under the PDPA.
The Result
HT Logistics now has a website that answers the technical questions before a buyer picks up the phone.
Enquiries arrive already saying which service and which facility they need, and the team reads them in one place. When there's news, like a new facility or certification, they post it themselves.
“We offer a lot of services, and explaining them all over the phone took time. Aurexis built a website that answers our customers' questions before they call, and gave us one place to read enquiries and post our news. Very happy with the result.”
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