What we're learning, building this in public.
Plain-language notes on WhatsApp, AI, automation and websites for Malaysian SMEs, from the team that builds them. No jargon, no fluff: what changed, who it affects, and what to do.
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When Your Chatbot Gets It Wrong, You Pay
Courts in Canada and Germany have ruled that a business answers for what its chatbot tells customers. Here is what went wrong, what it means for Malaysian SMEs, and six ways to stop your bot making things up.
Sanjay Gunabalan · Founder & CEO
How Much Does a Website Cost in Malaysia in 2026?
The real website cost in Malaysia in 2026: DIY builders, freelancers, agencies and booking sites, plus the year-two costs most people forget.
Sanjay Gunabalan · Founder & CEO
WhatsApp Is Now Charging for Replies
From 1 October 2026, Meta starts charging for replies sent through the WhatsApp Business API. Here is what changes, who is affected, and what Malaysian SMEs should do before the switch.
Sanjay Gunabalan · Founder & CEOHave a system you're trying to figure out?
Tell us what you're running today. We'll tell you honestly what it needs.